DUCO Robot Services and Support

As Canada's officially authorized Duco robot agent, we provide comprehensive robot solutions

DUCO Services and Support

We provide comprehensive robot services and support solutions to ensure your equipment always operates efficiently

7×24 Hotline/Online Support

Year-round technical support service, solving your problems anytime

Local Service in 150+ Countries

Local service outlets in over 150 countries worldwide, quick response

500+ Global Partners

Extensive partner network providing localized professional services

100+ Annual Live Trainings

Over 100 online training courses annually to enhance operational skills

36-hour On-site Spare Parts Support

Commit to providing on-site spare parts and software upgrades within 36 hours

Warranty and Lifetime Maintenance

Comprehensive warranty service and lifetime maintenance support

Our Service Advantages

As DUCO robots' official authorized agent in Canada, we provide comprehensive services and support to ensure your automation solutions are always in optimal condition.

Quick Response

Our technical support team commits to responding to your service requests within 2 hours

Professional Technology

All service engineers are certified through DUCO's original factory training

Original Spare Parts

Use 100% original spare parts to ensure equipment performance and lifespan

DUCO Service Support Team

Service Process

Our standardized service process ensures you receive a consistent high-quality service experience

1. Contact Support

Submit service requests via hotline, email, or online system

2. Problem Diagnosis

Technical team remotely diagnoses problems and develops solutions

3. Service Execution

Resolve your issues remotely or on-site

4. Service Confirmation

Customer confirms problem resolution and signs service report

Why Choose Our AID TECH Service

We provide professional technical support and quality customer service to ensure maximum return on your automation investment

Official Authorization

Canada's officially authorized Duco robot agent, providing original factory quality service

Professional Team

Have a team of certified engineers and technical experts providing professional support

Local Support

Montreal local service team, quick response to your needs

Optimized Solutions

Customize optimal automation solutions based on your production needs

Industry Solutions

Duco robots have successful application cases in multiple industries

Manufacturing

  • Component Assembly
  • Material Handling
  • Quality Inspection
  • Packaging and Palletizing

Food Processing

  • Food Sorting
  • Packaging Line Automation
  • Sanitary Grade Applications
  • Cold Chain Handling

Medical Devices

  • Precision Assembly
  • Laboratory Automation
  • Sterile Environment Applications
  • High-Precision Handling

Ready to Upgrade Your Production Line?

Contact us for a free Duco robot solution consultation

Consult Now